Alorica Simplifies and Fuels Customer Engagement with Verint
Alorica leverages Verint for a scalable and secure workforce engagement platform and a comprehensive, integrated, and flexible suite of workforce engagement solutions to help it simplify its operations and fuel insanely great experiences for customers.
Verint helped Alorica with their customer experience strategy:
-- deliver an integrated, unified customer engagement solution
-- leverage speech analytics to see trends throughout the day and be more responsive
-- focus on what Alorica does best
-- simplify and modernize the customer experience (CX)
-- access a more secure and scalable than what was available from Verint's competitors
Alorica is a systems integrator of choice to 25 of the Fortune 50 healthcare companies, six of the 10 largest financial institutions, four of the five largest telecommunications companies, and five of the largest retail companies.
To see other examples of great customer experiences, check out these Verint success stories:
To learn more about Verint's customer engagement solutions can fuel your strategy:
Customer Engagement solutions that drive results.