Alight Modernizes Self-Service with AI from Verint

A leading provider of benefits administration and cloud-based HR and financial solutions, Alight Solutions leverages Verint Virtual Assistant, which uses conversational AI and machine learning to create a modern engagement experience, as the backbone of its digital self-service web solution, serving upwards of 20 million people worldwide and delivering capabilities and insights that enable the company to continually enhance the service it delivers to its clients.