MSC Industrial Supply Co.

A winner of a 2017 Engage Global Customer Award in the "Enriching Interactions" category, MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services, uses Verint Workforce Optimization to help drive productivity up, keep operating costs down, and deliver a seamless, personalized, positive experience to customers anytime and anywhere.