Customer Success Videos - Customer Success Videos

Customer Success Videos

Samsung Case Study - Qudini Events

Samsung finds success and provides elevated customer experience with Qudini Events.

Entel BPO implementa Speech Analytics de Verint para aumento de ingresos, reducción de costos y aumento de satisfacción de sus clientes (Español)

Entel Contact Center proporciona el mejor servicio BPO (Business Process Outsourcing) para el negocio del cliente, con las mejores prestaciones y estándares en servicio de Contact Center. Este servicio se logra a partir de una ...

Alorica Simplifies and Fuels Customer Engagement with Verint

Alorica leverages Verint for a scalable and secure workforce engagement platform and a comprehensive, integrated, and flexible suite of workforce engagement solutions to help it simplify its operations and fuel insanely great e...

See Bots in Action: Alight Modernizes Self-Service with AI from Verint

Ticket Implements AI from Verint to Further Automate Customer Engagement (Portuguese)

Ticket Servicos SA, a pioneer and leader in the meal and food benefits sector, with innovative payment products and services across food, transport, culture, and awards, implemented robust conversational AI via Verint Virtual A...

Ticket Implements AI from Verint to Further Automate Customer Engagement

Ticket Servicos SA, a pioneer and leader in the meal and food benefits sector, with innovative payment products and services across food, transport, culture, and awards, implemented robust conversational AI via Verint Virtual A...

USANA Unifies and Simplifies Customer Engagement with Verint

With a mission to develop and provide science-based health products of the highest quality, USANA Health Sciences selected and uses Verint Call Recording and Verint Quality Management to help unify and simplify customer engagem...

Green Shield Canada Partners with Verint to Invest More in Health Management

Canada’s only national not-for-profit health and dental specialist, Green Shield Canada partners with Verint to modernize its contact center operations – from staff scheduling to quality management to knowledge delivery – givin...

Holland America Line Improves Customer Engagement with Verint

Holland America Line uses a range of Verint solutions to enhance the experience of its customers and employees alike. With Verint analytics technology, it gauges process effectiveness and how well staff handle interactions to e...

Branch Innovation: Grow Financial Federal Credit Union Improves Staff Scheduling with Verint

One of Tampa Bay’s largest credit unions, Grow Financial Federal Credit Union uses Verint Workforce Management to achieve and maintain branch staff scheduling consistency, in turn ensuring optimal staffing to efficiently and ef...